How to fix screen off while playing WhatsApp audio

Ever had your screen go dark while listening to a WhatsApp audio message?

It’s super annoying, right?

I’ve been there too.

In this guide, we’ll look at why this happens and how you can stop it as I stop this.

No more interruptions—just easy listening.

Let’s dive in and find out How to fix screen off while playing WhatsApp audio without any hassle.

Possible Causes

Proximity Sensor Issues

• The proximity sensor is a small part near the top of your phone that detects objects close to it.
• When you listen to audio messages, this sensor can sometimes get triggered by accident, causing the screen to turn off.
• This often happens if your hand or a poorly placed screen protector covers the sensor.

Power-Saving Settings

• Modern smartphones have power-saving modes to extend battery life.
• These settings can sometimes mess with how apps work, including WhatsApp.
• If your phone is in a strict power-saving mode, it might turn off the screen to save battery, even when you’re using it.

App-Related Bugs

• WhatsApp, like any other app, can have bugs.
• These bugs can cause the screen to turn off while playing audio messages.
• If you’re using an old version of WhatsApp, you might see this problem more often.

Screen Protector Interference

• An ill-fitting screen protector can cover the proximity sensor, making it malfunction.
• If the sensor is blocked, it might think your phone is close to your face and turn off the screen, even when it shouldn’t.

Phone Settings and Permissions

• Your phone’s settings and permissions can also cause this issue.
• If WhatsApp doesn’t have the necessary permissions, or if certain settings are wrong, you might have problems with audio playback.

Step-by-Step Solutions

After a long research, I finally found these steps to fix screen off while playing WhatsApp audio.

Check the Proximity Sensor

• Your phone’s proximity sensor might be the problem.
• This sensor turns off the screen when it detects something close, like your face during a call.

Solution:

• Remove any case or screen protector and clean the area around the sensor.
• You can find the sensor near the top of your phone, usually above the screen.

Restart Your Phone

• Sometimes, a simple restart can solve many issues, including this one.
• Restarting refreshes the system and can clear temporary glitches.

Solution:

• Turn your phone off, wait a few seconds, and then turn it back on.
• Try playing a WhatsApp audio message to see if the problem is fixed.

Adjust Display Settings

• Your phone’s display settings might be causing the screen to turn off too quickly.

Solution:

• Go to your phone’s settings, find the display settings, and increase the screen timeout duration.
• This will keep your screen on for a longer period while playing audio messages.

Update WhatsApp and System Software

• Outdated software can cause various problems.
• Make sure both WhatsApp and your phone’s system software are up to date.

Solution:

• Check for updates in the Google Play Store or Apple App Store for WhatsApp.
• Also, go to your phone’s settings and look for system updates.

Clear WhatsApp Cache (Android)

• On Android devices, a corrupted cache can cause issues with apps, including WhatsApp.

Solution:

• Go to your phone’s settings, find Apps, select WhatsApp, and then choose Storage.
• Tap on “Clear Cache” to remove temporary files that might be causing the problem.

Advanced Troubleshooting

Reinstall WhatsApp

• If none of the above steps work, reinstalling WhatsApp might solve the problem.
• This can fix deeper issues that a simple update or cache clearing might not resolve.

Solution:

• Before reinstalling, back up your WhatsApp data to Google Drive or iCloud.
• Uninstall WhatsApp, restart your phone, and then reinstall it from the app store.
• Restore your backup during the setup process.

Check for Third-Party Apps

• Some third-party apps, like screen recording or call recording apps, can interfere with WhatsApp’s functionality.

Solution:

• Disable or uninstall any apps that might be conflicting with WhatsApp.
• Restart your phone and test WhatsApp audio messages again.

Factory Reset

• As a last resort, performing a factory reset can resolve persistent issues.
• This will erase all data on your phone, so back up your data first.

Solution:

• Go to your phone’s settings, find the reset options, and choose to perform a factory reset.
• Follow the on-screen instructions and restore your data once the process is complete.

Preventive Measures

To keep your WhatsApp voice messages playing smoothly and avoid common issues like the dreaded black screen, there are several preventive steps you can take.

These measures are designed to ensure that your phone’s audio system and screen work harmoniously, minimizing disruptions during your voice message playback.

Update Your Apps and System Regularly

Make sure your WhatsApp and phone’s operating system are up-to-date.

Updates often include fixes for bugs and glitches that can affect audio playback and screen functionality.

Regularly updating both helps keep your device running efficiently.

Check Your Proximity Sensor

The proximity sensor, which detects when your phone is near your face, can sometimes malfunction or get obstructed.

To prevent this, make sure your phone’s screen is clean and free of any debris that might block the sensor.

This can help prevent issues like your screen going black during a voice message.

Clear Cache and Storage

Over time, cached data and clutter can build up and cause problems with app performance.

Go to your phone’s settings and clear the cache for WhatsApp.

Also, consider freeing up some storage space to ensure your phone runs smoothly and can handle voice messages without hiccups.

Adjust Audio Settings

Ensure your phone’s volume is set to an appropriate level and that there are no conflicting audio settings.

Sometimes, issues with playing WhatsApp voice messages can be linked to overall audio settings, so make sure everything is configured correctly.

Avoid Using Third-Party Apps

Be cautious about installing third-party apps that claim to enhance or modify WhatsApp’s functionality.

These apps can sometimes interfere with the normal operation of WhatsApp, leading to problems with voice messages and screen issues.

Regularly Restart Your Phone

Restarting your phone can resolve minor glitches and clear temporary issues that might affect WhatsApp’s performance.

A simple reboot can refresh your device and help ensure smooth playback of voice messages.

Video Tutorial on How to fix screen off while playing WhatsApp Audio

Video Credit: Exclusive Solution

Conclusion

Keeping your WhatsApp voice messages problem-free requires a mix of regular maintenance and simple preventive actions.

To keep using voice messaging without interruptions, update regularly, check sensors and storage, and adjust settings as needed.

It’s all about making sure your phone and WhatsApp are working together seamlessly.

Follow these steps to ensure that important voice messages are clear and free of technical issues. When you listen to a voice message, make sure to follow these steps.

This will help ensure that the message is clear and free of technical problems.